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Ownership and Protection

We respect the intellectual property rights of others and prioritize the protection of intellectual property in our business. All intellectual property rights related to our website, services, designs, logos, trademarks, and any pre-designed patterns or slogans remain the property of [Multicustomize] or its licensors. These rights are protected by applicable intellectual property laws and international treaties.

 

User-Provided Content

By submitting any personalized content, including patterns, slogans, designs, or images, for use in our products, you retain ownership of your intellectual property rights. However, by submitting such content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display the content solely for the purpose of fulfilling your order. You warrant that you have obtained all necessary rights or permissions to use and reproduce the content.

 

Prohibited Content

You may not submit any content that infringes upon the intellectual property rights of others, including copyrights, trademarks, or any other proprietary rights. We reserve the right to refuse any personalized content that we believe may violate intellectual property laws or infringe upon the rights of third parties.

 

Reporting Intellectual Property Infringements

If you believe that any content on our website infringes upon your intellectual property rights, please contact us with the following information:

  • A description of the copyrighted work, trademark, or other intellectual property right you believe has been infringed.
  • Sufficient evidence to establish that you are the rightful owner or authorized to act on behalf of the owner.
  • Information reasonably sufficient to locate the allegedly infringing content on our website.
  • Your contact information, including your name, address, email address, and phone number.
  • A statement declaring that the information provided is accurate and that you have a good-faith belief that the use of the material is not authorized by the intellectual property owner, its agent, or the law.

 

Counter-Notification

If you believe that your content was mistakenly removed or disabled due to a copyright or intellectual property infringement claim, you may send us a counter-notification. The counter-notification must include the following:

  • Your name, address, email address, and phone number.
  • Identification of the material that has been removed or disabled, including its location on our website.
  • A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
  • A statement that you consent to the jurisdiction of the [Hong Kong Special Administrative Region] and that you will accept service of process from the person who filed the original infringement notice.

 

Intellectual Property Disputes

We encourage all users to respect intellectual property rights. If you believe that your intellectual property rights have been infringed upon by another user's submitted content, we encourage you to resolve the matter directly with the user. We are not responsible for mediating or resolving intellectual property disputes between users.

 

Our Intellectual Property Policy

We actively monitor and respond to intellectual property infringement claims. We may take appropriate action, including removing or disabling access to allegedly infringing content, terminating user accounts, and implementing measures to prevent future infringements.